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The Network Engineer’s role is to administer and support Dart’s global data communications network. The position includes participation in the design, development, installation, proactive monitoring, optimization, maintenance and support of all network hardware, software, policies, procedures and associated systems.
Deploy and maintain WAN, LAN, Wireless, Voice and Video solutions and networks including servers, routers, switches, gateways and related hardware.
Troubleshoot escalated issues to identify and repair complex network issues for WAN, LAN, Voice, Video, Internet connections and end-user issues.
Communicate and coordinate network maintenance, operational status, and downtime to users and management.
Aid in the development of business continuity and disaster recovery plans, and maintain current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans assisting other departments as required.
Perform analysis of network needs and contribute to design of network architecture, integration, and installation.
Participate as a contributor in the implementation of Projects, taking direction from Network Architects, Senior Engineers and/or project leads.
Prepare and maintain documentation of network standards, configurations, procedures and cabling layouts.
Interact with vendors, outsourcers, and contractors to secure network products and services.
Provide guidance and instruction to junior members of the team.
Monitor and identify network capacity and performance issues to maximize efficiency of company communication systems.
Perform system and equipment audits.
Recommend network design changes based upon system review, test results, monitoring data and company requirements.
Participate in a 24/7 split on-call rotation providing technical support.
At least 6 years of experience within the last 8 years working in a multi-network, multi-protocol Enterprise environment
Detailed knowledge of OSPF/EIGRP/Spanning Tree protocols
Working knowledge of BGP protocol
Demonstrated advanced proficiency and experience in one or more of the following areas: Routing and Switching, Security, Wireless, Data Center, Video/Voice
Strong understanding of network QoS methods, markings and mitigation strategies
Ability to conduct research across a wide range of networking, telephony, video, security and wireless issues
Ability to effectively prioritize and direct the execution of tasks in a high-pressure environment
Ability to use Network Sniffers, analyze data to resolve network issues
Ability to operate tools, components, peripherals, and testing equipment
Ability to read and interpret technical documents and procedure manuals
Ability to analyze network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services
Ability to effectively investigate and resolve issues starting with limited information
Requires personal accountability in order to accomplish goals
Ability to work with little supervision and perform in the best interest of the company
Experience working in a team-oriented, collaborative environment
Excellent written and verbal communication skills
Excellent interpersonal skills with a focus on listening and questioning
Ability to articulate technical and non-technical information to personnel with varying levels of technical knowledge
Strong attention to detail
Strong customer service orientation
Ability to participate in an on-call rotation, requiring availability 24 hours a day, 7 days a week and 12 months a year
Ability to travel up to 15% of the time domestically
Requires a valid driver’s license with favorable motor vehicle report
Prefer certification in Cisco CCIE
Prefer Cisco Nexus/Data Center deployment/operation
Prefer large scale, multi-site WiFi deployment/WLC/Cisco Prime
Prefer experience with Cisco ASA/AnyConnect/ACS/ISE/IPS
Prefer experience with Cisco ISR/3845/3850/3750/2960
Prefer experience with Cisco Call Manager/Unity/UCS
Prefer practical experience cabling and wiring systems, topologies, design, and installation
Please contact us regarding our benefits package
About GDI Infotech:
Founded in 1993, GDI Infotech is an award-winning Information Technology company based in Ann Arbor, Michigan. GDI offers Information Discovery & Collaboration Solutions. While GDI has adapted and changed with new technological demands, our commitment to customer service and value-added deliverables has never faltered. GDIs variety of clients include: State of Michigan, Blue Cross Blue Shield of MI, University of Michigan, as well as many other top notch technology companies.
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